Local plumbing contractor offering repairs, replacements, and general troubleshooting for homes and small businesses in the Kanawha Valley. Contact for scheduling and quotes.
Local office on B Street in South Charleston with a long presence in the Kanawha Valley. Large volume of public reviews and high average rating. Clear contact options, straightforward scheduling, and a website with service request forms.
From South Charleston across the greater Charleston area and nearby communities in the Kanawha Valley.
Services include leak detection and repair, drain cleaning, toilet and faucet repair or replacement, garbage disposals, water heater service and replacement, sump pump and ejector pump service, water and drain line repairs, and general plumbing troubleshooting.
Google shows a high average rating with over a thousand reviews, reflecting consistent experiences across routine and urgent plumbing needs.
I was completely satisfied with the entire service! The receptionist who answered the phone was kind and helpful. She listened to everything I said and explained every part of their company procedures to me. I was told up front how much the diagnostic fee was and an estimate of how much it would cost to get the job done that I needed. They have standard 4 hour windows of time when they can show up, but they call you 30 mins before they head your way. The workers were nice, respectful, and easy to talk to. They wore boot covers every time they came inside and cleaned up well after the job. They walked me through each problem they found and how they were going to fix it. I was given the choice to opt out of any repair they wanted to do, and told I could choose to do any of it myself if I wanted. They even offered to add a new access panel to the shower pipes to make future work easier. The invoice was shown to me before they even started the job and each line item was explained and priced. The bill was a lot but I had 4 different things done so it wasn't unreasonable. They worked fast and efficiently and it all looked nice by the end too; no sloppy caulking or uneven cutting.Will definitely be my go-to plumbing service in the future!
Thank you for making a bad situation better. Thank you for installing a proper sump pump and fixing the make shift one a local contractor did and wouldn’t fix. Gale & Lucky at Mullen Plumbing did Excellent work and were extremely professional in all aspects. Will definitely be my go to in the future!
The Mullens repairmen were great. They wore covers on their shoes. They were very professional, analyzed the problem quickly, and discussed it with me during the process. They were quick and clean. The guys were friendly and did a great job. My only complaint would be the price. It was a lot more than I was anticipating.
Had a new Tankless Water Heater installed. Included running new gas lines & water lines. The process was seamless from start to finish. Harold was great doing the initial evaluation & quote (which was very competitive) & explained everything involved. Once I called & told Mullens to proceed, they showed up in 2 days ready to go. The Tech Reps were very good & kept us informed throughout the project. Very satisfied with the entire process with Mullen & would recommend them to anyone planning a plumbing project.
The great service with a Mullen began with the scheduling of the appointment. Very professional, helpful and courteous admin staff. The service personnel were no different. We had toilet snd bathtub issues with this appointment and the Mullen team was able to correct both very quickly and affordably. I also appreciated the knowledge share regarding the underlying problem and repairs. It’s comfortable to know that a trusted team like Mullen is ready on standby for any future needs. Thanks guys.
Emergency service may be available for urgent issues.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.