Home plumbing services for repairs, replacements, and maintenance with clear communication and tidy workmanship. Appointments available any day and time.
Responsive scheduling, respectful technicians who explain options, and workmanship that emphasizes neatness and efficiency. Clear communication before, during, and after the job.
Based in Cincinnati’s Eastgate area and serving surrounding neighborhoods across Greater Cincinnati.
Service calls for leaks, drain and toilet issues, garbage disposal repair and replacement, water heater repair and replacement, pipe insulation and heat tape installation, sump pump service, and general fixture installs.
Reviews consistently highlight technicians who explain repairs clearly and work efficiently. Many note friendly attitudes, respectful communication, and tidy job sites. Customers also mention fair timing on larger tasks and helpful guidance on parts and options.
Cole did an excellent job troubleshooting our garbage disposal problem and installing a new one. He checked everything carefully and explained what he did and why. We would definitely like to have him come for any future repairs or installs.
Joseph was awesome. He did a fabulous job in getting the sink working again. He worked quickly and was very friendly. I highly recommend Benjamin Franklin for any of your plumbing needs.
Bill is fantastic. I will not work with another plumber unless it is Bill. I was quoted 2 guys 1200 for 6 hours. They got the job done in less than 4. Installed the new heat tape and insulation on the pipes. He even sat down with me at my original appointment to show me what I needed, where to buy it, what a good price was etc. He is amazing
Casey and Jack came out two days in a row for a frozen ditch line pipe and sump pump issue. They worked diligently and quickly. They were respectful, explaining every step; oftentimes, repeating what they were doing so my elderly mother understood. In addition to their customer service and work ethic, they have been to our home on previous service calls and have a relationship with my mother which keeps down her anxiety. Those two fellas should be commended on superb service!
Our tech Ethan Tolliver was exceptional from start to finish. He didn’t just treat us like a customer he treated us like family. He was very knowledgeable and thorough in explaining the repairs needed. He made the whole process enjoyable. We look forward to working with Ethan and his company in the future if anything is needed. William Owens came out and replaced the power vent on our water heater. He knew his job of the repair very well. He was genuinely concerned about our lack of hot water and replaced the part in less than 30 minutes. We are very pleased by the overall service we have received so far. We had a new tankless water heater installed after the repair and the whole process was great from start to finish. Chris and Jordan were the two install techs on the tankless eater heater. They also extended our natural gas line so we could put a gas stove in. This is honestly the best experience we’ve ever had from a company. I would highly recommend them for your next service.
Emergency service may be available for urgent issues.
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