Priority Plumbing and Heating provides residential plumbing service across Colorado Springs, focusing on clear communication, option-based recommendations, and restoring essential fixtures and systems.
Customers highlight clear explanations, option-based pricing, and technicians who return promptly when a slot opens. Reviews frequently mention courteous communication from office staff and technicians, and work completed to restore essential fixtures like showers and sump systems.
Colorado Springs and nearby communities around the 80915 corridor.
Services include troubleshooting and repair for drains and sewers, water pressure regulator replacement, shower and valve repairs, sump pump installation with alarms, and general plumbing fixture service.
Recent reviews consistently mention strong communication from both office staff and technicians, with clear explanations of options before work begins. Many customers note timely follow-up and same-day solutions when openings arise. Feedback also points to knowledgeable diagnosis for sewer and drain issues and reliable results on items like water pressure regulators and sump pumps.
Outstanding Service Recognition – Priority PlumbingI would like to express my sincere appreciation for the exceptional service provided by three members of the Priority Plumbing team: Cassandra, Sean, and Clyde. Each of them went above and beyond in their roles, and their professionalism truly stands out.Cassandra has been outstanding from the beginning. Her communication, follow-through, and willingness to work with me made the entire process smooth and stress-free. She consistently demonstrated patience, attention to detail, and a genuine commitment to customer satisfaction.Sean also delivered exceptional support. He went above and beyond to ensure I received the best possible pricing and discounts available. His transparency, honesty, and dedication to helping me make the most cost-effective decision were greatly appreciated.Finally, Clyde provided top-level service during the installation of my Halo 5 water filtration system. His workmanship, knowledge, and professionalism were evident throughout the entire visit. He completed the installation efficiently and ensured everything was functioning perfectly before leaving. His customer-focused approach and skill reflect highly on Priority Plumbing.Together, Cassandra, Sean, and Clyde exemplify what outstanding customer service looks like. Their combined efforts made my experience with Priority Plumbing exceptional, and I highly commend each of them for their work.
Ken and Sophia were extremely helpful and explained everything thoroughly throughout the service. They were friendly and knowledgeable, and I felt more confident preventing and/or addressing the issue if it were to occur again.
Ken and Grant were both amazing. I absolutely appreciated both of them working hard and figuring out what the issue was. Grant even came back the same day to fix the issue once it was figured out when he had an opening. We really appreciated that so we could use our shower again. Replaced my water pressure regulator and shower valve
Ken came out to our house for a sewer drain issue and was very communicative, professional, friendly and knowledgable. He was able to diagnose our problem efficiently and layout the different options. Would definitely recommend using these guys for their reliable service.
Paul was excellent. I had a new sump pump and alarm installed because my original one was constantly going off and was very loud. He was very professional and knowledgeable. I never felt like he was trying to upsell me or pressure me into going for the more expensive option. He gave me several options and I am highly satisfied with the end product and my overall experience with Priority Plumbing and Heating was great.
Emergency service may be available for urgent issues.
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