Impetus Plumbing and Heating provides plumbing and heating service for homes and businesses in Richmond. The company emphasizes clear communication, efficient repairs, and leaving spaces clean and ready to use.
Customers highlight courteous communication, careful cleanup, and clear explanations before and after work. Technicians aim to resolve the issue fully and confirm satisfaction before leaving.
Headquartered on River Road in Richmond and serving surrounding Metro Vancouver communities.
Services include leak diagnosis and repair, clogged drain clearing, faucet and toilet service, water heater and boiler servicing, pipe repairs, plumbing for renovations, and general maintenance for residential and light commercial properties.
Reviews consistently mention friendly, professional technicians who explain issues and options clearly. Many customers note punctual arrivals, efficient problem-solving, and a strong focus on cleanliness. Several reviews describe thorough follow-up and confirmation that the work met expectations. Boiler service and general plumbing repairs are frequently referenced.
Outstanding work and customer service provided by Alvin and Jordan. They were professional, friendly, clean and efficient. They ensured the job was completed properly and I was satisfied with it before leaving. They left their contact info in case there were any issues that required follow-up. They are both a positive reflection of Impetus Plumbing!
Alvin and Jordan spent three hours patiently figuring out our problem and fixing it.They were both friendly efficient and courteous.All cleaned up after they were finished.My husband and I would definitely call them if we have future problems.
10/10 — would trust Mathias with my pipes, my house, and my sanity.Mathias was attentive, communicative, and clearly takes a lot of pride in his work. What was supposed to be a plumbing nightmare turned into a surprisingly pleasant two-day experience (which feels illegal to say about plumbing). He went above and beyond every step of the way and somehow managed to keep everything impressively clean, my floors have truly never felt more respected.He’s also funny, personable, and the kind of professional who actually explains what’s happening instead of vanishing into the pipes like a mysterious wizard. On day two, I felt so comfortable with his work and trustworthiness that I left him alone in my home while I went to work, a level of trust I do not hand out lightly.Exceptional work, great vibes, zero stress. If you need a plumber, Mathias is the answer. Hire him. Thank him. Tell your friends. ?????
Alvin from Impetus Plumbing did an incredible job with servicing my residential boiler. He was friendly and knowledgeable. He wen't over and above explaining to me the issue, what needs to be done, and what could be done going forward to extend the life of my unit. I wouldn't hesitate to use Impetus Plumbing again.
Really great experience with Impetus Plumbing. Very professional and friendly from quoting the job to getting it done. Mathias arrived at our home on time and did an excellent job. Very efficient, very knowledgeable. Everything was explained and we are very happy with the job done.If you are looking for a plumber, I highly recommend Impetus Plumbing. Ask for Mathias!
Emergency service may be available for urgent issues.
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